Had a pleasant stay at Harris Hotel Kelapa Gading, Room was clean and big, bed was comfy, and location was awesome with direct access to Mall Kelapa Gading. One negative is the room service. On the day of the check in, there's only 1 hotel slippers, it took more than 30 minutes and I had to call one more time until I got my slippers. And also, the next day I don't want my room to be cleaned, so I just asked the staffs on my floor if I can change my 2 used towels to clean towel. He only had 1 towel available, so he asked me to wait for 1 more towel. I waited almost 1 1/2 hour till the towel arrived 😅 Other than that, it was a great stay.