This hotel accommodation is highly recommended for family staycation. The suites room good for family stay cause they have 2 bed room and 3 bed room, dinning room and spacious living room. Highly appreciate for hotel staff super friendly and welcoming. Inclusive breakfast has varied meals chicken porridge and Danish pastry 10 out of 10. Great experiences with El Royal Hotel!
Best hotel in north Jakarta! I am work from hotel and I'm so happy 😊 the pool is best! And the last one is this hotel close with mall. I will come back ASAP!
perfect location, next to Mall of Indonesia and you can found many restaurant. Service was good, we were helped by Ms Rachel for check in and out, the process is very quickly. The breakfast is good
comfy enough for business traveler to stay nights, strategic place, and highly recommend for business traveler who is searching for comfy place to stay.
I have to wait for more than 1 hour to enter my room. I was arriving at the hotel with my friend at 2 p. M (which is the time when I should have been able to enter my room) and they told me to wait for 30-40 minutes, but then it ended up we waited for more than an hour. I lost my time to prepare myself for an important occasion. So sad.
Resepsionis wanita, Amelia, butuh 30 menit untuk check in per customer. Di kamar sabun habis tidak di cek. Ada feces yg masih nempel di toilet / hotel female receptionist, Amelia, took 30 minutes to check in each customer, no soap and amenities in my room, has to wait for a full hour to get the soap refilled. And on the top of it all. There's dry feces in the toilet. What a horrible place to stay
Kamar hotel oke, tapi ternyata sprei kotor, ada bekas sundutan rokok, dan robek cukup besar. Awalnya ga kelihatan karena di bagian bawah ketutup selimut, pagi tadi baru kelihatan ternyata sprei tidak layak. Makanan di restaurant kurang bervariasi dan rasanya cukup aja ga yg enak juga
Love this hotel. Check in was smooth, the room was big. It was just me and my son. The ac wasn't cold so I called the front office to complain and in just minutes the enginer came and fixed the ac. And viola! Its cold. The staff was super nice and friendly. The food was so-so I think you guys can improved on that. Will I come back? For sure! And I will my hubby and daughter also. Oh ya. The pool was cool but the seating arrangement there is quite odd. Probally need more chairs near the pool so I can look at my son swimming. Overall. It was a great experience ❤.