Amaris Hotel Darmo - Surabaya

Hotels
8,6
/10

Very Good

3.757 reviews

What Guests Say About Their Stay

Staff Friendliness (73)
Distance To City Center (63)
Bedroom (58)
Taste (57)
Ricky P. Y.
9,7
/ 10
Very good room and fast services
Asha A. K.
10,0
/ 10
Great room, good food, great service.
Christopher R. F.
9,7
/ 10
New, clean, nice neighborhood. Friendly, helpful staff. Good enough breakfast. I'll stay here again.
In the Area
See Map
Jl. Taman Bintoro No 3-5, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60265

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Amaris Hotel Darmo - Surabaya is a good choice when you are visiting Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Amaris Hotel Darmo - Surabaya

Discover More Places
Jl. Taman Bintoro No 3-5, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60265
Lobby Amaris Hotel Darmo - Surabaya
Lobby 2 Amaris Hotel Darmo - Surabaya

Discover More About Amaris Hotel Darmo - Surabaya

Location


Staying at Amaris Hotel Darmo - Surabaya is a good choice when you are visiting Tegalsari.

About Amaris Hotel Darmo - Surabaya

From business event to corporate gathering, Amaris Hotel Darmo - Surabaya provides complete services and facilities that you and your colleagues need.

Amaris Hotel Darmo - Surabaya is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Amaris Hotel Darmo - Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Amaris Hotel Darmo - Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Amaris Hotel Darmo - Surabaya will surely satisfy you with its great hospitality and affordable price.

All facilities in Amaris Hotel Darmo - Surabaya

Functional Hall Amaris Hotel Darmo - Surabaya
Functional Hall
Lobby Amaris Hotel Darmo - Surabaya
Lobby
Exterior Amaris Hotel Darmo - Surabaya
Exterior
Bedroom Amaris Hotel Darmo - Surabaya
Bedroom
In-room Bathroom Amaris Hotel Darmo - Surabaya
In-room Bathroom

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • WiFi in public area

In-room Facilities

  • Desk
  • In-room safe
  • Shower
  • TV

Connectivity

  • Internet point
  • Free WiFi

General

  • AC
  • Non-smoking room

Nearby Facilities

  • Gift shop
  • Shops

Food and Drinks

  • Breakfast

Transportation

  • Valet parking

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Hotel Services

  • 24-hour Receptionist

Business Facilities

  • Meeting facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Amaris Hotel Darmo - Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Amaris Hotel Darmo - Surabaya
120
Number of floors in Amaris Hotel Darmo - Surabaya
7
Another facilities in Amaris Hotel Darmo - Surabaya
Breakfast restaurant, WiFi in public area, Desk, In-room safe, Shower

Frequently asked question in Amaris Hotel Darmo - Surabaya

What are available facilities at Amaris Hotel Darmo - Surabaya?
There are top facilites at Amaris Hotel Darmo - Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Amaris Hotel Darmo - Surabaya?
The standard check-in time at Amaris Hotel Darmo - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaris Hotel Darmo - Surabaya provide breakfast?
Yes, Amaris Hotel Darmo - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Amaris Hotel Darmo - Surabaya

8,6
Very Good

From 3.757 reviews

Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,3

Location

8,7

Service and Facilites

8,6

People often mention about Amaris Hotel Darmo - Surabaya
All
Staff Friendliness (51)
Bedroom (45)
Distance to City Center (44)
Accessibility (40)
Taste (39)
Bathroom (38)
Hotel Area (38)
Ambiance (37)
Variety (36)
Surroundings (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Amaris Hotel Darmo - Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Raihan A.
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 1 week(s) ago

I stayed at Hotel Santika for 5 nights for a business trip, and I was very satisfied with the service provided. The room was clean, comfortable, and quite spacious. The hotel staff were very friendly and helpful whenever I needed something. The breakfast provided was quite varied and tasty, especially the local menu. The location is also strategic, close to the city center and places to eat. The only downside was that the AC in my room was a bit noisy at night, but it wasn't too disturbing overall. I will definitely come back again if I have the chance.
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
22 Apr 2025
Dear Mr. Raihan A., Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for your time and trust in staying at Amaris Hotel Darmo, and for giving a very positive review. We are very pleased to know that Mr. Raihan is satisfied with our service, the comfort of the room, and the variety of breakfast menus, especially the local menu that we provide. Your review is a great motivation for our entire team to continue to provide the best service, especially for business travelers like you. Regarding the sound problem from the AC at night, we apologize for the inconvenience caused. The feedback that has been submitted will certainly be our priority to continue to improve the quality of our services and products, and of course we will forward the positive input that has been given to the relevant Department. We are looking forward to welcoming Mr. Raihan back again another time. May your trip always be enjoyable and full of success. Best regards, Management
Translated by Google Icon
See original
R***n
icon-origin-TRAVELOKA

10,0

/10

Reviewed 1 week(s) ago

I stayed at Hotel Santika for 3 nights for a business trip, and I was very satisfied with the service provided. The room was clean, comfortable, and quite spacious. The hotel staff were very friendly and helpful whenever I needed something. The breakfast provided was quite varied and tasty, especially the local menu. The location is also strategic, close to the city center and places to eat. The only downside was that the AC in my room was a bit noisy at night, but it wasn't too disturbing overall. I will definitely come back again if I have the chance.
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. R*n, Warm greetings from Hotel Amaris Darmo Surabaya, Thank you for your time and trust in staying at Amaris Hotel Darmo, and for giving a very positive review. We are very pleased to know that Mr./Mrs. R*n is satisfied with our service, the comfort of the room, and the variety of breakfast menus, especially the local menu that we provide. Your review is a great motivation for our entire team to continue to provide the best service, especially for business travelers like you. Regarding the sound problem from the AC at night, we apologize for the inconvenience caused. The feedback that has been submitted will of course be our priority to continue to improve the quality of our services and products, and of course we will forward the positive input that has been given to the relevant Department. We are looking forward to welcoming Mr./Mrs. R*n back again at another time. May your trip always be enjoyable and full of success. Best regards, Management
Translated by Google Icon
See original
indra s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Very good. Comfortable to stay. Recommended.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
22 Apr 2025
Dear Mr. Indra S., Warmest Greetings from Amaris Hotel Darmo Surabaya. Thank you for taking the time to share your experience of staying with us. We are very happy to know that you felt comfortable and recommended our hotel. Positive reviews like this are the motivation for the entire team to continue providing the best service. We hope to welcome Mr. Indra back to Hotel Amaris Darmo Surabaya in the future. We are ready to assist you if you need further information about Amaris Hotel Darmo. Best regards, Management
Translated by Google Icon
See original
R***n
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

clean friendly hotel feels like home
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. R*n, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for your time and trust in staying at Amaris Hotel Darmo, as well as the positive reviews that you have given. We are very happy to hear that the cleanliness, friendliness of the staff, and the atmosphere of our hotel made you feel at home. This is our commitment to providing a comfortable and memorable stay experience for every guest. Thank you for the recommendations given, we are looking forward to your next visit to Amaris Darmo Surabaya. Best regards, Management
Translated by Google Icon
See original
Candra K. S. H.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

The restaurant is clean, the lobby area is clean, the service is friendly.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
22 Apr 2025
Dear Mr. Candra to. S. H. Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for your time and trust in staying at Amaris Hotel Darmo, and for giving a very positive review. We are very pleased to know that Mr. Candra is satisfied with the cleanliness of the restaurant and lobby area, as well as the friendly service of our staff. Your review is a great motivation for our entire team to continue to provide the best service, Thank you for the recommendation that has been given, we are looking forward to Mr. Candra's return visit to Amaris Hotel Darmo Surabaya. Best regards, Management
Translated by Google Icon
See original
Oki P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 week(s) ago

the cleanliness of the room when we first checked in was not satisfactory.. the floor was dirty and there was no bathroom mat.. after being contacted via WA, 10 minutes later the mat was delivered.. on the second day of our stay, we left a note to mop the room when it was cleaned.. and when we returned to the hotel, the room was already clean and satisfying 👍 breakfast was okay, for a budget hotel the choices are quite varied.. for children over 10 years old, a 50% charge is charged, which is 30,000.. there is no hairdryer in the room, there is also no water heater and tea and coffee.. there are only 2 bottles of mineral water and 2 glasses and a dispenser is provided outside the room.. the room is quite spacious.. there is still space for prayer.. parking is quite limited, if the yard is full, you will be directed to park in front of the hotel.. overall, it was not disappointing to stay here...the staff is also responsive to customer complaints.
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
23 Apr 2025
Dear Mr. Oki P., Warm Greetings from Amaris Hotel Darmo Surabaya, Thank you for taking the time to provide a review of your experience during your stay at our hotel. We greatly appreciate your constructive feedback for us. We apologize for the inconvenience that Mr. Oki experienced regarding the cleanliness of the room and the lack of facilities, such as the absence of a room mat at the beginning of check-in and several other facilities. We will immediately conduct an evaluation and improvements so that similar incidents do not happen again. Regarding complaints about parking, we will try to provide a solution so that the parking area can be more adequate in the future. We are also pleased to hear that Mr. Oki was satisfied with the breakfast choices and other hotel facilities. Your feedback means a lot to us to continue to improve the quality of our services. We look forward to welcoming Mr. Oki back to Amaris Hotel Darmo and providing a better stay experience on your next visit. Best regards, Management
Translated by Google Icon
See original
r***a
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

Friendly staff, easy check-in, good food, clean room. Thank you 🫰
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. R*a. Warmest Greetings from Amaris Hotel Darmo Surabaya, Thank you for taking the time to give a very positive review. We are very pleased to know that you are satisfied with the friendliness of our staff, the ease of check-in, the quality of the food, and the cleanliness of the room. Your review is a motivation for the entire team to continue to provide the best service. Once again, thank you for the recommendation, we are looking forward to your next visit to Amaris Hotel Darmo Surabaya. Best Regards, Management
Translated by Google Icon
See original
E***i
icon-origin-TRAVELOKA

9,7

/10

Reviewed 3 week(s) ago

Very Satisfied with the Service and Breakfast
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. E*i. Warm greetings from Amaris Hotel Darmo Surabaya, We would like to thank you for the positive review that you have given us. We are very pleased to know that our service and the breakfast we serve have given you a pleasant impression during your stay. Hopefully we can welcome you back on your next visit and continue to provide a satisfying stay experience. Best regards, Management
Translated by Google Icon
See original
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 3 week(s) ago

Amaris is clean compared to Amaris in other cities. Keep it up. Thank you.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. F*a. Warm greetings from Amaris Hotel Darmo Surabaya, Thank you for your appreciation regarding the cleanliness of our hotel. Your review is a reminder for us of the importance of consistency in maintaining service quality, especially in terms of cleanliness which is our top priority. We greatly appreciate your trust in choosing us as a place to stay. On behalf of the entire team, we would like to thank you for the recommendations that have been given to readers and prospective guests. We hope to welcome you and your family back in the near future for an equally memorable stay experience at Amaris Hotel Darmo Surabaya. Sincerely, Management
Translated by Google Icon
See original
Mardonius B. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,1

/10

Reviewed 5 week(s) ago

The hotel is strategically located in the city center. Fast check-in/check-out process. Friendly staff, full of smiles & sat set. Room cleanliness is quite good. Breakfast menu changes every day.
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
25 Mar 2025
Dear Mr. Mardonius b t. Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for taking the time to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Amaris Darmo by providing a satisfactory review, The feedback that has been submitted is valuable input for us, and we will make it a priority to continue to improve the quality of service and ensure that the room that has been booked is available. Dear Mr. Mardonius b t., we always look forward to your return to Amaris Hotel Darmo and staying with us again in the future. And can contact us again, if you need further information about Amaris Hotel Darmo Surabaya. Best regards,. Management.
Translated by Google Icon
See original
Y***a
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and the hotel environment is close to the city center.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
25 Mar 2025
Dear Mr./Mrs. Y*a. Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for staying at Hotel Amaris Darmo and giving your review. We are very happy that you got comfort and good impression during your stay. We hope that Hotel Amaris Darmo will remain the main choice when Mr./Mrs. Y*a comes to Surabaya and we will ensure better service. Best Regards. Management.
Translated by Google Icon
See original
Profile Picture
mr dandi s. a.
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 week(s) ago

Clean room, responsive. And the service staff is good, friendly and fast.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
25 Mar 2025
Dear Mr. Dandi s a, Thank you for choosing Hotel Amaris Darmo Surabaya as your accommodation of choice and taking the time to provide a review. We are pleased to know that you enjoyed your time during your stay with us. Your rating motivates us to continue to maintain and even improve our facilities and services so that they continue to provide comfort and satisfaction for our guests. It is an honor for us to welcome Mr. Dandi back to stay at Hotel Amaris Darmo on your next visit to Surabaya. Best regards, Management.
Translated by Google Icon
See original
Profile Picture
mr dandi s. a.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 6 week(s) ago

Hotel with convenient location, parking available, clean environment, quiet atmosphere. Standard breakfast from Amaris group.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
17 Mar 2025
Dear Mr. Dandi s a., thank you for your review of Hotel Amaris Darmo Surabaya in the online review, of course we are very happy to know that you really enjoyed your time during your stay with us by giving a 5 Star review, Once again thank you for your review and hope to welcome Mr. Dandi back to stay with us at Hotel Amaris Darmo on your next visit to Surabaya City. Best regards, Management.
Translated by Google Icon
See original
h***a
icon-Transit
Transit
icon-origin-TRAVELOKA

8,5

/10

Reviewed 7 week(s) ago

Comfortable. But not for long because only 6 hours in the hotel
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
17 Mar 2025
Dear Mr./Mrs. H*a. Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for staying at Hotel Amaris Darmo and giving your review. We are very happy that you got comfort and good impression during your stay. We hope that Hotel Amaris Darmo will remain the main choice when Mr./Mrs. H*A comes to Surabaya and we will ensure better service. Best Regards. Management.
Translated by Google Icon
See original
Profile Picture
Syafrison
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,4

/10

Reviewed 9 week(s) ago

Breakfast is not satisfactory, variety and taste are not satisfactory
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
25 Feb 2025
. Dear Mr. Syafrison, Warm greetings from Amaris Hotel Darmo Surabaya. Thank you for taking the time to review your experience while staying with us. The feedback you have provided will certainly be our priority to continue to improve the quality of our services. Your input regarding the variety of breakfast flavors is valuable input for us and we will immediately follow up by forwarding it to the relevant department. Once again, thank you and we look forward to your next visit to Hotel Amaris Darmo Surabaya. Best regards, Management.
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA

10,0

/10

Reviewed 9 week(s) ago

Friendly staff and clean rooms
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
25 Feb 2025
Dear Mr./Mrs. M*a, Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for taking the time to give a review of your experience while staying at our hotel. We are also very happy to hear that you are very satisfied with the service and friendliness of our staff and also the cleanliness of the room facilities that we provide, we will also forward the positive input that has been given to the relevant Department. Dear Mr./Mrs. M*a, we always look forward to welcoming you back to Hotel Amaris Darmo and staying with us again in the future. You can contact us again if you need further information about Hotel Amaris Darmo Surabaya. Best regards, Management.
Translated by Google Icon
See original
Istirom H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 10 week(s) ago

Recommended and their staff very helpfully. Nice experience and thank you for double breakfast anyway 🙂

1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Ibu Istirom H, Greetings from Hotel Amaris Darmo Surabaya.. Thank you for sharing and considering Hotel Amaris Darmo as your destination for your holiday or Business trip. I’m very happy to read that you had a wonderful time during stay with us. Thank you for praising the quality of some our Breakfast menus at our restaurant . I am glad you could experience them and enjoyed the incredible food quality and our service in each of them and also Thank you for praising of our room quality. On behalf of our team, thank you for your awesome review and for recommending us to our online readers and potential future guests. We look forward to welcoming you again in the near future. Best regards, Management
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,7

/10

Reviewed 11 week(s) ago

The bathroom doesn't have a toothbrush + toothpaste. Footwear only gets 1, not 2 even though it's a double bed. There's only 1 glass in the smoking room. Like the variety of food but the taste is lacking. Room at 301 on 8-9 February 2025.
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Mr./Mrs. R*a, Warm greetings from Hotel Amaris Darmo Surabaya. Thank you for taking the time to review your experience while staying with us. The feedback that has been submitted will certainly be our priority to continue to improve the quality of service and ensure that the room that has been booked is available. Dear Mr./Mrs. R*a, we always look forward to your return to Hotel Amaris Darmo Surabaya and staying with us again in the future. You can contact us again, if you need further information about Hotel Amaris Darmo Surabaya. Best regards, Management
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA

8,5

/10

Reviewed 11 week(s) ago

There are many cafes around the hotel to hang out, the staff are friendly.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
25 Feb 2025
Dear Mr./Mrs. M*a, thank you for your review of Hotel Amaris Darmo Surabaya in the online review, of course we are happy to know that you really enjoyed your time while staying with us by giving a positive review, Once again thank you for the review and hope to welcome you back to stay with us at Hotel Amaris Darmo on your next visit to Surabaya City. Best regards, Management
Translated by Google Icon
See original
E***a
icon-Business
Business
icon-origin-TRAVELOKA

9,7

/10

Reviewed 11 week(s) ago

Clean rooms, helpful staff, spacious parking area, and strategic hotel location.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
25 Feb 2025
Dear Mr./Mrs. E*a, thank you for your review of Hotel Amaris Darmo Surabaya in the online review, of course we are happy to know that you really enjoyed your time while staying with us by giving a satisfying review, We are also very happy to hear that you are very satisfied with the service and friendliness of our staff and also the facilities provided and will continue the positive input that has been given to the relevant Department. Once again thank you for your review and hope to welcome you back to stay with us at Hotel Amaris Darmo on your next visit to Surabaya City. Best regards, Management
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Amaris Hotel Darmo - Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.