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JW Marriott Hotel Surabaya
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JW Marriott Hotel Surabaya
Hotels
9.0
Impressive
From 6.131 verified guests reviews
What Guests Say About Their Stay
Strategic Location (60)
Good Ac (3)
Friendly Staffs (65)
Clean Room (48)
Mohan R. J.
9.7
/ 10
Excellent and very friendly staffs, specially the lady at the check in counter, on duty in the afternoon around 3-4 PM.
Yusup A. P.
10
/ 10
Dinner was good, my birthday staycation spent well here in JW.Marriot Surabaya, thank you employee named Ferla for giving me the best service.
Lingga S. A.
9.7
/ 10
Loves everything, especially the food at pavilion restaurant !
In the Area
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Jl Embong Malang 85 - 89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
Strategic Location
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in JW Marriott Hotel Surabaya
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What's around JW Marriott Hotel Surabaya
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Jl Embong Malang 85 - 89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
9,2
Strategic Location
Discover More About JW Marriott Hotel Surabaya
Location
JW Marriott Hotel Surabaya is located in area / city Tegalsari.
About JW Marriott Hotel Surabaya
JW Marriott Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, JW Marriott Hotel Surabaya provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from JW Marriott Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
JW Marriott Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at JW Marriott Hotel Surabaya.
All facilities in JW Marriott Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Early bird breakfast
- Fullboard with drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Free breakfast
- Halfboard with non-alcoholic drinks
- Nightclub
- Bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Things to Do
- Barbecue
- Children play area
- Fitness center
- Garden
- Health club
- Hot tub
- Massage
- Outdoor pool
- Picnic area
- Pool sun loungers
- Sauna
- Spa
- Hot tub
- Steam room
- TV lounge
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Transportation
- Area shuttle
- Area shuttle with surcharge
- Car rental
- Garage
- Limo or town car service
- Secure parking
- Shopping center shuttle
- Valet parking (surcharge)
General
- AC
- Ballroom
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Theatre/auditorium
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Connectivity
- LAN Internet
- LAN Internet (surcharge)
- WiFi in public area (surcharge)
Family-friendly Facilities
- Kids club
- Children pool
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in JW Marriott Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Project Guests’ Safety closed temporarily from 11-1-2022 to 13-1-2022.
Extra Breakfast
Accommodation charges IDR 328,000/guest for extra breakfast.
Read All
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at JW Marriott Hotel Surabaya | 407 |
Number of floors in JW Marriott Hotel Surabaya | 25 |
Another facilities in JW Marriott Hotel Surabaya | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked question in JW Marriott Hotel Surabaya
What are available facilities at JW Marriott Hotel Surabaya?
There are top facilites at JW Marriott Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Hotel Surabaya?
The standard check-in time at JW Marriott Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does JW Marriott Hotel Surabaya provide breakfast?
Yes, JW Marriott Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in JW Marriott Hotel Surabaya
Overall Rating & Reviews
From 6.131 verified guests reviews
9.0
Impressive
Fantastic
3.264
Very Good
2.349
Satisfying
140
Average
378
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (60)
good ac (3)
friendly staffs (65)
clean room (48)
affordable price (3)
excellent service (10)
tasty breakfast (34)
complete facilities (13)
free valet (1)
varied breakfast (1)
See More 10
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Language
English
Show Reviews with Photos
P***T
This is a guest profile.
Business travel
10
/ 10
29 Oct 2024
Very good service and breakfast.
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d***i
This is a guest profile.
8.5
/ 10
14 Oct 2024
I stayed here for my wedding, mostly goods, the food, the room, the facility. The hindrance only when check in because I came on time to check in, but my room is not ready until 15.00 or 15.30 because too many people check in but too little that checked out.
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w***s
This is a guest profile.
10
/ 10
04 Aug 2024
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DH
Don H.
Business travel
5.7
/ 10
29 Jun 2024
It was one of the worst suite I ever stay …. Dirty and bad towels …. They don't have any piloow options …. Services more like a 3 stars hotel …. The worst, when I made Complaints, and talked with the Manager on duty, there were not any positive response, not even say sorry … …. Over all this 2 stars Marriot Hotel …!
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Ls
Liana s.
10
/ 10
25 Jun 2024
Everything is oke I will back if I come to surabaya.
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M***t
This is a guest profile.
10
/ 10
17 Jun 2024
Very good service. Good location. Good breakfast. This is star hotel. Nice and clean.
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Benny
10
/ 10
07 Jun 2024
Good good good good good good good good good good good good good good good good good good good good good good good good!
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c***e
This is a guest profile.
Business travel
10
/ 10
03 Jun 2024
Friendly staff, great hospitality, cozy room, great food!
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A***a
This is a guest profile.
10
/ 10
02 Jun 2024
Thanks for the service, although we stayed at the busy day hope jw marriot can handle breakfast and another service.
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A***a
This is a guest profile.
Business travel
10
/ 10
30 May 2024
Thank you jw marriot for the service.
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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