Hotels near Grand Batam Mall

I thought picture can not deceive, but its happen hahaha. I give you this picture but you will get that picture hahahaha. No more comment.

Short stay before flying out of Batam. A pleasant hotel.

I like this hotel very near to the shopping mall. And very comportable and clean.

Easy for travel. Staff is very friendly.

It is a good hotel and nice for stay. Staff really helpful.

I 1plus reach counter,they said room not ready,then I with my friend go for lunch.after 5plus we come back again,they mention room ready but asking me whether we check in a not,I said previously staff never ask me check in.So for this,I still okay.But make me angry is when we go into the room,the room is not ready,because the bed never change bed shit at all.this is what we go in and see how the room look like.And no toilet paper, no towels,no floor map for what we bath finish.soap also not enough for 4people.I be waiting for 40min.i call reception and go downstairs to look for reception counter staff,to asking why have this kind of standard for room making

Room no 228 partly not able to turn, bathroom no hanger for hanging clothes no restaurant, sad the service very poor, regret staying compared to before covid time was to good, but know very bad.

The staff was very friendly and accomodating. The cleanliness was very good.

Could did some cleaning/polishing at flooring and amenities should be rereplenish when needed.