Superstar Hotel Dumai

Hotels
8,0
/10

Very Good

399 reviews

What Guests Say About Their Stay

Candra A.
10,0
/ 10
New hotel clean and convinient place for me
In the Area
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Jalan Sultan Hasanuddin No. 21 PK / Ombak Dumai, Dumai Selatan, Dumai, Riau, Indonesia, 28825

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Superstar Hotel Dumai is a hotel in a good neighborhood, which is located at Dumai Selatan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Superstar Hotel Dumai

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Jalan Sultan Hasanuddin No. 21 PK / Ombak Dumai, Dumai Selatan, Dumai, Riau, Indonesia, 28825
Lobby Superstar Hotel Dumai
Lobby 2 Superstar Hotel Dumai

Discover More About Superstar Hotel Dumai

Location


Superstar Hotel Dumai is a hotel in a good neighborhood, which is located at Dumai Selatan.

About Superstar Hotel Dumai

For you, travelers who wish to travel comfortably on a budget, Superstar Hotel Dumai is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Superstar Hotel Dumai provides complete services and facilities that you and your colleagues need.

Superstar Hotel Dumai is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Superstar Hotel Dumai exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Superstar Hotel Dumai is a hotel with great comfort and excellent service according to most hotel's guests.

Superstar Hotel Dumai is a wise choice for travelers visiting Dumai Selatan.

All facilities in Superstar Hotel Dumai

Lobby Superstar Hotel Dumai
Lobby
Exterior Superstar Hotel Dumai
Exterior
Bedroom Superstar Hotel Dumai
Bedroom
Restaurant Superstar Hotel Dumai
Restaurant

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Winery

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Smoking area
  • Terrace

Transportation

  • Area shuttle
  • Secure parking
  • Shopping center shuttle

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible parking

Nearby Facilities

  • Shops

Kids and Pets

  • Babysitting

Things to Do

  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Superstar Hotel Dumai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Superstar Hotel Dumai
48
Number of floors in Superstar Hotel Dumai
6
Another facilities in Superstar Hotel Dumai
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner

Frequently asked question in Superstar Hotel Dumai

What are available facilities at Superstar Hotel Dumai?
There are top facilites at Superstar Hotel Dumai such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Superstar Hotel Dumai?
The standard check-in time at Superstar Hotel Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Superstar Hotel Dumai provide breakfast?
Yes, Superstar Hotel Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Superstar Hotel Dumai

8,0
Very Good

From 399 reviews

Provided by travelers on
Cleanliness

8,0

Room Comfort

7,8

Meal

7,8

Location

8,1

Service and Facilites

8,1

People often mention about Superstar Hotel Dumai
All
Staff Friendliness (3)
Distance to City Center (1)
Surroundings (1)
Check-in/out Time (1)
Room Space (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Superstar Hotel Dumai

Number of reviews per page
20
40
Customer reviews
A***i
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8,5

/10

Reviewed 5 week(s) ago

Good and close to places to eat.
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P***o
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8,5

/10

Reviewed 19 week(s) ago

nice and clean..suitable for vacation
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1 people find it helpful

P***o
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8,5

/10

Reviewed 19 week(s) ago

nice and clean. suitable for vacation, affordable price
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P***o
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8,5

/10

Reviewed 25 week(s) ago

very steady and cool, service is ok, cleanliness is also ok
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Agus G.
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6,2

/10

Reviewed 49 week(s) ago

Kamar kecil, menu sarapan kurang.

1 people find it helpful

A***e
icon-Business
Business
icon-origin-TRAVELOKA

5,4

/10

Reviewed 51 week(s) ago

For the receptionist, the service was not satisfactory. The bathroom water was turned off and the drain was clogged because it was not cleaned of hair residue.
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2 people find it helpful

S***a
icon-origin-TRAVELOKA

8,4

/10

Reviewed 51 week(s) ago

Ok, in general terms it's ok and acceptable.
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G***t
icon-origin-TRAVELOKA

10,0

/10

Reviewed 54 week(s) ago

Recommended๐Ÿ˜๐Ÿ˜. Cocok buat staycation

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Rahmat Ilahi
icon-origin-TRAVELOKA

5,9

/10

Reviewed 105 week(s) ago

The price is expensive, but facilities like lodging are 150 ๐Ÿ‘Œ.
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1 people find it helpful

Arian P.
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8,5

/10

Reviewed 126 week(s) ago

Easy access to everywhere.
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Guswendri S.
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6,0

/10

Reviewed 127 week(s) ago

The rooms are like boarding houses, most of them sell themselves.
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4 people find it helpful

iin i.
icon-origin-TRAVELOKA

5,9

/10

Reviewed 184 week(s) ago

For the lobby, it's hot, considering the hot weather in Dumai, the lobby should be cold, the deluxe room is spacious, but unfortunately when you first enter, all the dust looks like it hasn't been inhabited for a long time, starting from the kettle for hot water, dirty bed sheets with lots of spots & musty smelling pillows. The room key had to be charged several times and every time it wanted to go up. The food is delicious, hopefully it can continue to be improved โค.
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2 people find it helpful

Rahmat
icon-origin-TRAVELOKA

8,7

/10

Reviewed 211 week(s) ago

Saya lumayan menikmati layanan di hotel ini

1 people find it helpful

Teuku
icon-origin-TRAVELOKA

9,1

/10

Reviewed 223 week(s) ago

The rooms are just right, not too narrow, the facilities are good and snacks are provided too, the service and food are cheap and delicious. hot water have to wait a little longer. Overall good.
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1 people find it helpful

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Bambang g.
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Business
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8,5

/10

Reviewed 281 week(s) ago

Clean rooms, good service, comfortable and another time to stay again.
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Accommodation's Reply
20 Dec 2019
Thank you Mr. Bambang Gusyanto for the compliment. We await your return at Superstar Hotel Dumai
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Reni E.
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5,4

/10

Reviewed 286 week(s) ago

The hot water is not alive, the towels smell musty, the sheets are itchy.
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1 people find it helpful

lili a.
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Backpacking
icon-origin-TRAVELOKA

6,0

/10

Reviewed 292 week(s) ago

For the standard type room is too narrow and can also spray, pillowcases, blankets that are not suitable for use, butek and many yellow stains, room aroma is also not fresh, the bathroom issued a bad odor as well.
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4 people find it helpful

SRiko R.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 295 week(s) ago

The hotel is comfortable, the water is good, the hotel facilities are also good.
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AMINUDDIN
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Backpacking
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10,0

/10

Reviewed 306 week(s) ago

Good, free shuttle bus to the port. Very recommended ๐Ÿ‘๐Ÿ‘
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1 people find it helpful

Nurul
icon-Backpacking
Backpacking
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9,1

/10

Reviewed 310 week(s) ago

Cool, comfortable, clean and friendly staff. Can be helped early check-in too.
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1 people find it helpful

Number of reviews per page
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40

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Exterior 4 Superstar Hotel Dumai

Disclaimer

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