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Tunjungan Hotel Surabaya
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Tunjungan Hotel Surabaya
Hotels
8,0
/10
Very Good
10.951 reviews
What Guests Say About Their Stay
Distance To City Center (133)
Room Space (114)
Accessibility (111)
Staff Friendliness (110)
Jerry A.
8,8
/ 10
Best place for travelling in Surabaya, near from interesting places.
rberto m.
8,5
/ 10
A good service and near from shopping mall
Qurrotus S.
9,7
/ 10
Incredible and wonderful experience.
Silvarina Silvarina
8,5
/ 10
Nice service and comfort hotel.
bengjoo lee
8,8
/ 10
Cleanliness, closed to shopping central
In the Area
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Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Tunjungan Hotel Surabaya
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Per room per night (excl. taxes & fees)
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What's around Tunjungan Hotel Surabaya
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Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011
Discover More About Tunjungan Hotel Surabaya
Location
Staying at Tunjungan Hotel Surabaya is a good choice when you are visiting Tegalsari.
About Tunjungan Hotel Surabaya
Are you a shopaholic? Staying at Tunjungan Hotel Surabaya will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Tunjungan Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Tunjungan Hotel Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Tunjungan Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Tunjungan Hotel Surabaya is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tunjungan Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tunjungan Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Tunjungan Hotel Surabaya.
All facilities in Tunjungan Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
General
- AC
- Heater
- Non-smoking room
- Smoking area
Things to Do
- Massage
- Outdoor pool
Business Facilities
- Business center
- Meeting facilities
Sports and Recreations
- Fitness center
- Pool or Snooker
Connectivity
- LAN Internet
Nearby Facilities
- Shops
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Tunjungan Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Available rooms at Tunjungan Hotel Surabaya | 272 |
Number of floors in Tunjungan Hotel Surabaya | 10 |
Another facilities in Tunjungan Hotel Surabaya | 24-hour room service, Room service, Safety deposit box, WiFi in public area, Bathtub |
Frequently asked question in Tunjungan Hotel Surabaya
What are available facilities at Tunjungan Hotel Surabaya?
There are top facilites at Tunjungan Hotel Surabaya such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tunjungan Hotel Surabaya?
The standard check-in time at Tunjungan Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 13:00
More Reviews from Other Guests in Tunjungan Hotel Surabaya
Traveloka (10.951)
8,0
Very Good
From 10.951 reviews
Provided by travelers on
Cleanliness
8,0
Room Comfort
7,9
Meal
7,8
Location
8,6
Service and Facilites
8,0
People often mention about Tunjungan Hotel Surabaya
All
Distance to City Center (105)
Room Space (94)
Bedroom (93)
Accessibility (92)
Staff Friendliness (89)
Ambiance (83)
Surroundings (78)
Bathroom (76)
Hotel Area (75)
Check-in/out Time (62)
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Traveler Reviews Tunjungan Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
Bunda S.
9,7
/10
Reviewed 4 day(s) ago
A legendary hotel since it became one of the most luxurious hotels of its time. A hotel full of memories where I first met my future in-laws, my baby first knew about hotels, until now I almost have a son-in-law. Once the only guest during the Covid era who survived opening a room.
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mrs. S. Warmest greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! We look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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chia
Leisure
8,1
/10
Reviewed 4 day(s) ago
Tiny cockroaches were crawling all over the room.
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Accommodation's Reply
23 Apr 2025
Dear Mr. Chia K. H,
Warm Greetings from Hotel Tunjungan Thank you for staying & sharing your experience at Hotel Tunjungan Surabaya. We are very concerned and apologize for your inconvenience during your stay at our hotel. We accept your suggestions & input to further improve our next service and we will check with our team as our conversation before. Once again, we thank you and look forward to welcoming you and your family on your next visit to Hotel Tunjungan Surabaya.
Warm regards,
Roy Suroso QAM Hotel Tunjungan
AJ
Andri J. S.
10,0
/10
Reviewed 5 day(s) ago
The service is great and the staff is very friendly.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Andri J. S. Warmest greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! We look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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E***a
Leisure
9,7
/10
Reviewed 1 week(s) ago
Alhamdulillah, I had a nice night here..it was comfortable..on the 3rd floor, we got a connecting room too..the kids loved it so the four of us weren't separated..the food in the restaurant was delicious..the staff were all friendly..the hallway was quiet and a bit gloomy, maybe because it was big and the lighting was lacking..we checked in to the hotel at 10 o'clock at night..hopefully it will be better in the future.
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. E*a, Warm greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. For suggestions regarding information, we will follow up immediately. Thank you for your support, we really appreciate it! We are looking forward to your next visit, If you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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S***o
Staycation
8,8
/10
Reviewed 1 week(s) ago
taste is quite good, many choices too, next time I will stay there LG if I go to Surabaya
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Mr. / Mrs. s*o, Warm greetings from Hotel tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as a place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! We look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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r***n
Staycation
9,7
/10
Reviewed 2 week(s) ago
Comfortable place, large room space, city center, next to the mall. Spacious parking lot.
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Accommodation's Reply
15 Apr 2025
Dear Mr. / Mrs. r*n, Warm greetings from Hotel tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as a place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I really look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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I***a
Leisure
10,0
/10
Reviewed 2 week(s) ago
The location is in the city center, close to shopping centers
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Accommodation's Reply
15 Apr 2025
Dear Mr. / Mrs. I*a, Warm greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as a place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I really look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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AK
Arif K.
10,0
/10
Reviewed 2 week(s) ago
Morning, comfortable stay in a futuristic hotel and close to Tunjungan Plaza and the city center so it is strategic. Delicious breakfast. Thank you. Ambiance/Facilities: good. Food: delicious. Staff Assistance: great. Thank you. Highlights: comfortable. Price: reasonable. Location: strategic near TP mall
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2 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mr. Arif to, Warm greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as a place to stay while in Surabaya and also thank you Mr. Arif for taking the time to give us a review! We are very happy to know that Mr. Arif enjoyed his stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I really look forward to your next visit, If you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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M***d
8,7
/10
Reviewed 2 week(s) ago
Overall, it's quite good for resting, and the location is quite strategic.
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Accommodation's Reply
11 Apr 2025
Dear Mr. / Mrs. M*d, Warm greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as a place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I really look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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Stephanie
Leisure
9,4
/10
Reviewed 2 week(s) ago
I really like staying here, it's safe, comfortable and close to the mall.
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2 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Mr. / Mrs. Stephanie Y. P. S. Warm greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as a place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I really look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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D***i
9,1
/10
Reviewed 2 week(s) ago
Not bad, please improve the cleanliness of the existing facilities and the freshness of the food.
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Accommodation's Reply
10 Apr 2025
Dear Mr. / Mrs. D * i. Warm greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as a place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I really look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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M***d
Leisure
10,0
/10
Reviewed 2 week(s) ago
A comfortable place for children and families.
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Accommodation's Reply
10 Apr 2025
Dear Mr./Mrs. M*d, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I hope to see you again soon, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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M***d
Leisure
10,0
/10
Reviewed 2 week(s) ago
Very good and comfortable for kids.
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Accommodation's Reply
10 Apr 2025
Dear Mr./Mrs. M*d, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I hope to see you again soon, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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G***t
Leisure
10,0
/10
Reviewed 2 week(s) ago
It's nice because it's close to the shopping center.
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Accommodation's Reply
10 Apr 2025
Dear Mr./Mrs. G*t, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I hope to see you again soon, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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ib
iwan b.
Leisure
9,1
/10
Reviewed 2 week(s) ago
This is an old school hotel. But I'm happy because the room is spacious, clean, carpeted. Good service. Close to everywhere, varied breakfast menu. Overall, it's really top. 👍
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Accommodation's Reply
10 Apr 2025
Dear Mr. Irwan, Warm greetings from Hotel Tunjungan Surabaya, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I really look forward to your next visit, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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R***a
8,5
/10
Reviewed 3 week(s) ago
Comfortable. Spacious room. Close to the biggest mall in Surabaya. Have stayed here 3 times.
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Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. R*a, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I hope to see you again soon, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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D***g
10,0
/10
Reviewed 3 week(s) ago
The hotel is clean, but it's a bit crowded because it's near the main road, so the rooms are a bit noisy.
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Accommodation's Reply
08 Apr 2025
Dear Mr. / Mrs. D * g, Warm greetings from Hotel Tunjungan. Thank you for staying & sharing your experience at Hotel Tunjungan Surabaya. We apologize for your inconvenience during your stay at our hotel especially from the room during your stay. We accept your suggestions & input to further improve our next service accordingly. Once again, we thank you and look forward to welcoming you and your family on your next visit to Hotel Tunjungan Surabaya. Warm regards, Roy - QAM
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Alfi s.
8,5
/10
Reviewed 3 week(s) ago
If you want to go to TP and staycation. It's better to stay here. No need to bother looking for parking, tired of walking around TP, you can rest, swim and do SPA.
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Accommodation's Reply
08 Apr 2025
Dear Mr./Mrs. Alfi. S. We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I hope to see you again soon, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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L***a
Leisure
6,8
/10
Reviewed 3 week(s) ago
We stayed as a family in 2 rooms. This is an old hotel, it needs a lot of renovation. The bathroom faucet cannot be closed. The room is very comfortable and spacious. The food is very expensive with mediocre taste. The spa, sauna, gym, putter room facilities are all broken and cannot be used. Even though we stayed during the Eid holiday, the facilities should be able to be used when the hotel is busy. Please pay attention.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mr. / Mrs. L * a. Warm greetings from Hotel Tunjungan. Thank you for staying & sharing your experience at Hotel Tunjungan Surabaya. We apologize for your inconvenience during your stay at our hotel, especially from the room and facilities during your stay. We accept your suggestions & input to further improve our next service accordingly. Once again, we thank you and look forward to welcoming you and your family on your next visit to Hotel Tunjungan Surabaya. Warm regards, Roy - QAM
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MP
Marina P.
Leisure
9,4
/10
Reviewed 3 week(s) ago
Good staff service from security guard to receptionist. Access to TP mall is just walking. Early check in 🤗. Spacious and clean room.
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Ms. Marina, We are very grateful for choosing Hotel Tunjungan Surabaya as your place to stay while in Surabaya and also thank you for taking the time to give us a review! We are very happy to know that you enjoyed your stay at Hotel Tunjungan Surabaya. Thank you for your support, we really appreciate it! I hope to see you again soon, Should you need any assistance or reservation, please do not hesitate to contact us. Best Regards, Roy- QAM
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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