The place is clean and spacious. It looks like an old building, but it seems well-maintained and the room facilities are quite modern so our room doesn’t feel like an old building at all. The price is totally worth it, we fell in love with this place.
Good service from the staff. But the room condition lacks maintenance. The wall is kind of dirty and need repaint, some leaks found in the window, the phone have cracks (?), etc. But overall still acceptable.
I love this place. This is one of the best apartments you can get around Jakarta. I love the way they placed the bed, desk, even the smoking area. All of their staffs are kind and polite. You will enjoy the scenery and the room ambience. I am one of their happy-customers.
I got free upgrade from deluxe room to one bedroom suite, it's really amazing staycation experiences. The room looks like a mini apartment, we got pantry, dining area and living room. The whole room so spacious, comfy and clean. Surely will stay again.
I had amazing stay (non overnight) here. All stafs were so helpful. At first, I was so reluctant and not convinced due to many bad reviews for this property. So I decided to call prior check in and the front office offered me for showing unit. Mba Ardilla from front office was really helpful before and during my stay. They assisted and accommodate our needs very well. They also had a room service to check whether we have everything's covered. One thing I think they should improve is lighting in the hallway. It was really dark and they don't have any room directory so guest can easily lost if not being directed. Marveoulous Suite room we booked has a very large living room and nice interior as it was recently renovated. Definitely will be back again and hope to get the same service.
Stayed here for 5 nights. Great view from the room, excellent service, nice rooftop bar and splash pool, tasty breakfast, everything was good, strategic location in South Jakarta (close to 3 big malls; Pondok Indah, Lippo Mall Kemang, Pejaten Village). Definitely recommend this hotel.
Excellent. Very clean room, awesome view from 46th floors. Feeling private with swimming pool because no one at the same time swimming with us. 10/10 nice for staycation, near from MRT senayan, one building with FX sudirman. We're really happy staycation @harris fx sudirman. At 1st ramadhan.
The hotel itself is really old but maintained well. The location is superb, you can just walk anywhere in the neighbourhood and loads of great places in the area. Hotel service (the hotel staff) are well trained, most of the are seniors, extremely helpful. PS: the hotel carpet smells and the shower is awful.
The room so big, comfy and clean. For breakfast delicious, my children like swimming here, and the price cheap. Thank you aryadut and traveloka. We're happy in here🥰
It was a great experience. Stayed here for few days during my home renovation. The staffs were nice and helpful. The room was clean, and they clean it in daily basis. I asked for extra chair as we needed to WFH during the stay, and they provided it. The foods were amazing; Plenty, varies, and taste good. The location is strategic. It is also connected to Dharmawangsa Square so you can eat, go to salon or buy snacks at Ranch Market. There is also Bebek Goreng Pak Joko Putera nearby which you should try!
I was in Family Room. Overall satisfying. Rooms are clean and surprisingly huge! Air Con took a while to get cold. Pool has shallow one for kids. Breakfast OK. Staff are friendly. They have bellboys standby. The only disappointing thing is the check-in process took forever.
I stayed here from February 1 to February 2, 2025. In the morning, while I was still sleeping, there was construction work happening above my room. I was woken up by the loud noise of hammering and a drill machine, making it impossible to sleep any longer. I called the receptionist multiple times and even went down to the lobby to report the issue, but the work continued. The staff did not inform me during check-in that there would be construction during my stay. I hope the hotel can provide a better solution for guests, such as not assigning rooms directly below those undergoing maintenance.
It was a great time staying at kristal with my friends. We do a little housing baby shower for one of our preggo friend. Luckyly, at first we order the the studio suite but at the time we check in our room are automatically updgraded into 1 room suite because of the full occupancy of the studio suite. We do happy and gretefull for this surprise upgrade. Thank you. We absolutely getting back here again sometimes with our friends or family. Late to mention, the room is all in good condition and very clean. Good job.
was put in a room with broken aircon. took 3 painfully sleepy hours to move. the new room’s netflix’ troubled but i had no more energy to request another move. pretty disappointed actually
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