The place is clean and spacious. It looks like an old building, but it seems well-maintained and the room facilities are quite modern so our room doesn’t feel like an old building at all. The price is totally worth it, we fell in love with this place.
Good service from the staff. But the room condition lacks maintenance. The wall is kind of dirty and need repaint, some leaks found in the window, the phone have cracks (?), etc. But overall still acceptable.
I love this place. This is one of the best apartments you can get around Jakarta. I love the way they placed the bed, desk, even the smoking area. All of their staffs are kind and polite. You will enjoy the scenery and the room ambience. I am one of their happy-customers.
I got free upgrade from deluxe room to one bedroom suite, it's really amazing staycation experiences. The room looks like a mini apartment, we got pantry, dining area and living room. The whole room so spacious, comfy and clean. Surely will stay again.
I had amazing stay (non overnight) here. All stafs were so helpful. At first, I was so reluctant and not convinced due to many bad reviews for this property. So I decided to call prior check in and the front office offered me for showing unit. Mba Ardilla from front office was really helpful before and during my stay. They assisted and accommodate our needs very well. They also had a room service to check whether we have everything's covered. One thing I think they should improve is lighting in the hallway. It was really dark and they don't have any room directory so guest can easily lost if not being directed. Marveoulous Suite room we booked has a very large living room and nice interior as it was recently renovated. Definitely will be back again and hope to get the same service.
Stayed here for 5 nights. Great view from the room, excellent service, nice rooftop bar and splash pool, tasty breakfast, everything was good, strategic location in South Jakarta (close to 3 big malls; Pondok Indah, Lippo Mall Kemang, Pejaten Village). Definitely recommend this hotel.
The room so big, comfy and clean. For breakfast delicious, my children like swimming here, and the price cheap. Thank you aryadut and traveloka. We're happy in here🥰
The hotel itself is really old but maintained well. The location is superb, you can just walk anywhere in the neighbourhood and loads of great places in the area. Hotel service (the hotel staff) are well trained, most of the are seniors, extremely helpful. PS: the hotel carpet smells and the shower is awful.
Excellent. Very clean room, awesome view from 46th floors. Feeling private with swimming pool because no one at the same time swimming with us. 10/10 nice for staycation, near from MRT senayan, one building with FX sudirman. We're really happy staycation @harris fx sudirman. At 1st ramadhan.
I came early bird before the check in time. Blessed me, I allowed to enter the room at 12 o'clock without extra charge. The room, swimming pool and restaurant was clean. Unfortunately, at breakfast time, there was no standby staff on buffet to serve the food. Some customers was waiting for the staff and the other took the food by themselves (re: covid-19 protocol didn't run well). Hotel rate was very affordable because I got on Epic Sale time 💕
I book this room for My dad and my sister and they are very happy to stay here. The room was comfortable and clean. Very Strategic place, near to MRT station, malls and many things to stroll around nearby. The breakfast buffets really satisfying. Will come again for the next visit :)
Had a great experience staying here. I requested for a small birthday decoration and they fulfilled it. Thumbs up for that. One thing that I'd like to note is that there's still room for improvements regarding the breakfast. But overall, it's nice staying here. I'll definitely comeback.
I have stayed many times on Picasso, and have quite well experience. I always have a smoking room in here, the staff is great and helpful even for a late check-in. The security guys is well-mannered and helpful.
Kristal Hotel are always be my first choice whenever I would like to have staycation with my family and friends. Their staff, location, facility and food are perfect! 😊.