This 60m2 hotel room was more than enough for 4 of us. The food was great and the staff is friendliest. The ambience of in house garden was so relieving.
One of the best new hotel. The staff was very friendly and amazingly some of them asked my name and everytime I met them they called me with my name. It was a great effort. The food taste was standard for 5 star hotel (I tried in room dining and makan kitchen) but the portion was so great. This is the first time I ate in room dining in hotel and really full. The breakfast is really complete most of everything was there except smoked salmon (but its okay it just my preference). The room was spacious. I was not stay at suite but the room was spacious. The amanities was great, but it supose to have pairs of everything since my booking is for 2 pax. But I only have one and need to request (but they just came right away). Location was great. At the city center. Near with local street food and mall. Definitely will come back again.
Overall, the hotel was great, with the very friendly and helpful staffs. Our rooms were very clean and comfort. Also the foods and other facilities as well. One thing that I love the most is the location, which near to go to many public facilities in this city. Thank you, Dafam :)
Thank you for the great hospitality during my short escape to surabaya. It an honour to met with the superb gm Mrs. Odek. And a Compliment also to Mr. Reno who handled my reservation upon ci, thank you so much. Some point that you need to improve are how to handling complain and control the ego, I believe you can be a good leader oneday.
A nice place to stay, great location, close to galaxy mall, supermarket and many restaurants. the room is very clean, spacious and the twin bed is big also cheap!
Spacious room. Unique room for Japanese room type. Breakfast just so so. No place for breakfast but only pack delivered to your room. Overall satisfying to stay here. Very strategic location.
A little bit hard to find the location, however, all paid off with good hotel and nice place. Clean and cold room. Good service and professional. Located at the old city of Surabaya, near jl Gula, Jembatan Merah and Jl Panggung. There are atm bca near the hotel. Fair price :)
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia