Villas in Kuantan

1 of the staff was not professional or friendly which made customer feel offended by her attitude.

The staff was very friendly and accommodating

No drinking water in room. No toiletres.

I had a great stay at this hotel! The room offered a beautiful city view, and the included breakfast was a nice bonus. The bed was very comfortable, and the room and bathroom were both incredibly spacious, which added to the overall experience. The hotel lobby and room size felt like a true 4-star, even though I paid a budget rate, which made it feel like excellent value for money. The only downside was a slight sewerage odor in the bathroom, which was a bit unpleasant. However, the positives of this stay definitely outweighed that one issue. Overall, I'd recommend this hotel for anyone looking for quality on a budget.

I love very much. Cherating Inn! Will come back again In Shaa Allah. The room is so spacious for a big family like me. 8 persons, comfortable, and clean. Swimming pool is just in front of our room. Only food is just so so.

The room looks clean when I first entered the room, but after some time I found many ants in the room and this was very disturbing. The water from the shower was not hot enough for comfortable bath. Wifi was almost none, connected but merry go round forever. The breakfast started at 7am with limited choice, not worth the pay and the taste was not as expected. The egg counter started very late because the staff have not yet prepare the eggs.

The staff are very friendly and accomodations.

Not bad. We booked family room. 1 double bed and 1 single bed. The downsides are the bathroom where the blind fell off hence revealing the inside of the bathroom and there was leaking on the ceiling at the entrance path. We tried fixing the blind but it still fell off because the glue did not work anymore.

Need to change room before air conditioner not functioning. Need to request by myself at the receptionist and return previous room key to receptionist after changing. Waste a lot of time during this process. It 's hotel mistake why should I do this? Service could be better since guest have waste time wait to repair and wait result from technical and packing again to change another room after get new room key.

A lot of noise which can't sleep well, dirty floor and bathroom.