Hotels in Kuantan

The reception staff are not friendly; Zero smiles and unfriendly tone. Staff should be trained to smile while attending to guests. There 's not enough hotel umbrella to use during raining, to walk across the road to the mall. Quite frustrating! Having said that, the breakfast spread is great. Room is comfy though the TV has limited channels and screen is blur.

1 of the staff was not professional or friendly which made customer feel offended by her attitude.

Good stayed. Once check in, TV cannot open, staff upgrade to premium room. Good and nice staff.

I had a great stay at this hotel! The room offered a beautiful city view, and the included breakfast was a nice bonus. The bed was very comfortable, and the room and bathroom were both incredibly spacious, which added to the overall experience. The hotel lobby and room size felt like a true 4-star, even though I paid a budget rate, which made it feel like excellent value for money. The only downside was a slight sewerage odor in the bathroom, which was a bit unpleasant. However, the positives of this stay definitely outweighed that one issue. Overall, I'd recommend this hotel for anyone looking for quality on a budget.

The staff are very friendly and accomodations.

The location is very convenient…The ambience is nice

Their pillow and pillow case is dirty. Bedsheet have yellow stains. Please look at the photos.

Need to change room before air conditioner not functioning. Need to request by myself at the receptionist and return previous room key to receptionist after changing. Waste a lot of time during this process. It 's hotel mistake why should I do this? Service could be better since guest have waste time wait to repair and wait result from technical and packing again to change another room after get new room key.

I love very much. Cherating Inn! Will come back again In Shaa Allah. The room is so spacious for a big family like me. 8 persons, comfortable, and clean. Swimming pool is just in front of our room. Only food is just so so.

The staff are friendly and support. The hotel location is convenient access to nearby location by walking distance.