roundabout route. should not go during rush hour, traffic jam.

It really took a long time for the bus to arrive, then stopped halfway and waited for a while longer 🥲 It felt like a waste of time waiting, but the view wasn't much.

Booking on the app is cheaper, everyone. 🫶

A worthwhile experience, reasonable price, polite staff, clean car. I was just a bit unlucky when I got on a bus with a lady playing loud music to film a tiktok clip, record a video or livestream something, for 40 minutes, from the moment I got on the bus, I mean, I don't know why she didn't film a clip in the last 5 minutes so it was quiet for this part 😌

Take the 5 o'clock trip, the bus leaves on time. No need to queue, just get on the bus because it's not too crowded. Cool. Because I'm traveling with a small child, asking and answering is a bit tiring. If there is a tour guide on the bus, it would be better.

The staff take a little bit long time for ticket redemption. The experience is great

Very ok, cool and fun with family on weekends. Hope it will develop like Shanghai. Add programs or tour guides to advise and introduce places along the way.

The car I sat on hit an advertising logo and my view was blocked. It was not comfortable to sit on. Not worth the money.

very cool, love traveling around Vietnam

The night tour was great, a very different view of the city, bustling but also very poetic.

great experiance, cheap , ontime, easy access

Need some program or some music to make it more exciting. It's sunny, hot, the car goes slowly, stops at many red lights, quite sleepy. Maybe going at night will be a better experience.

Attentive and helpful staff. Dedicated guidance.

Going on Tet holiday, so the queue is very long

The evening queue was a bit long, but the staff arranged and supported enthusiastically. It was worth the money to have a cool evening and see the city lit up at night, very beautiful. In general, everyone should try to experience this type of tourism.

While queuing, I witnessed and was disgusted by the Western tourist shouting loudly in the middle of the center that the group had booked at 7:00 but now it was 7:45 but still could not get on the bus; at that time I just felt that attitude was really despicable. Worse than that, when I had been waiting for 45 minutes, at this time I was at the head of the line to get on the bus, the staff let the group of Western tourists get on the bus first and when I spoke up, he said "please sympathize with me". Meanwhile, the group of Western tourists did not queue or ask for my permission. As for the staff, he did not apologize, apologize, notify in advance, talk to me first, but he and the coordinator agreed on such an unprofessional unilateral solution. I was disgusted by those tourists, I was disappointed and suggested to review the service provision ability of both the staff and the coordinator at that time a thousand times. Because, (1) having a mouth but not knowing how to use it, leaving the brain there but still suffering the same fate as the mouth, (2) not being trained properly, so the customer's rights and experience reach the peak of annoyance and anger, (3) just wanting to shut the mouths of those who are lazy to wait in line, they accept to suppress the efforts and waiting of others. If this matter is not resolved satisfactorily, I will expose everything. Expose the ticket seller who collected money in the line to get on the bus, unfortunately I recorded that scene on video. Expose the entire management team for arguing in front of customers just because of a few things in 1 or 2 lines. That whole bunch of unprofessional people will not be forgiven. Not a single one of them will escape this persecution. Curse those unprofessional and evil people who will bang their pinky fingers on the edge of the cupboard, sleep with a high pillow and wake up with a stiff neck, and from 2025 onwards will receive complaints like this continuously along with the aforementioned rude foreign guests every day at work.

I had an emergency so I arrived late after 9pm but there were still trips. The staff said there were trips until 9:30pm when there were no more passengers. After buying the ticket, please bring the ticket confirmation email to the staff to get a paper ticket before getting on the bus.

Attentive and helpful staff, on time and safe ride

Too expensive. The trip is only 30 minutes and there is no tour guide as stated in the package.

The queue is a bit long, but worth the experience!