Hotels near Lake of the Restored Sword (Hoan Kiem Lake)

I had a very wonderful vacation here, the hotel has a very beautiful view

- The entrance was dirty & messy. It looks more like a bike repair shop, not a hotel. - Check-in: no proper check-in, no one at reception desk most of the time. The guy there just immediately took me to a room without even asking for my booking info. - No in-room phone but there’s a ‘hotel’ directory. - Wifi & aircon don’t work properly. - The room looks old and tired, chipped paint and all... The room and all areas are not really clean. Bedsheet was not changed even though I booked in advance. - There’s a fridge but it was not plugged in and there was no electric socket nearby to plug it into either. Even at a great price for a good location, I wouldn’t recommend this place if you want a humble and pleasant stay. It’s not a hotel by any standard. :)

Staff was so friedly. Near to city center.

The room is OK, the sink is leaking and their breakfast room is teeny tiny. Hotel isclose to the lake. And the staffs are very friendly and helpful.

The Room is quite OK and spacious. Nice and friendly staff.

Just an internal window, can't get fresh air, the room very small, not 20m2, maybe 15m2, if I open my cases, no space can be walked, the receptionist attitude not good, they said all rooms full, can't change, nothing they can do. I booked two nights, they don't allow I cancel one night. It is unhappy experience to stay this hotel.

Advertise free breakfast is not true. Advertise television is not true. Location is good but rooms are old and moldy and my shower head was hooked onto the sink.

This hotel has no window, very poor service and weird location at the end of alley. the restaurant at 12 floor not accessible by lift, which is inconvenient for old people because you need to climb stairs. the room looks classy but this building is very old. you can get a better hotel everywhere with this price with better location and service

My experince was great. The hotel and the service very good. I couldn't catch my breakfast in the morning because my flight and asking could they prepare simple sandwich for me? They said YES. And. Yeayy. Thanks for the delicious sandwich!