It's the first time I came to Pekanbaru and stayed at Grand Hawaii Hotel. It has excellent service, good rate, good room, good breakfast and one important things is a good location. I recommending this hotel to stay a while at Pekanbaru. I think if I come again to Pekanbaru, I will stay again at Grand Hawaii Hotel.
The room is good and clean, according to the price. Strategic location. Excellent service, they provide free city shuttle service. The breakfast is also pretty good. Very recommended.
all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍
The hotel is very neat clean and cozy. I love the room which the bathroom decorate with the glass just like 5 stars hotel I ever see. But I need to suggest about the food for more served warm especially for rice soup and vegetables.
Room very dark. Need more lights. Some lights can't be turn off. Maybe the switch is spoil. Air conditioner cannot be off. Not sure either the remote is spoil. TV channel all very blur. Location very good. Many restaurant and street food avaiable during night just short walk from hotel. Overal its was good stay.
The bedroom smelled musty and damp, including the pillow and bedcover. The air conditioning was too cold and couldn't be adjusted, except by turning it off. The closet had a urine odor, and I was shocked to find a urine stain on the closet seat.