Very friendly counter staff, always attentive to our needs. Sadly currently no facilities are available except the social Kitchen space. The room is small but cozy. Relatively clean and functional
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Facts about hotel in Marina Bay
Popular Hotel
lyf Funan Singapore by Ascott
Popular Landmark
Marina Square, Suntec City
Guest reviews in hotel near Marina Bay
8.5
Impressive
4,925 reviews from hotels in Marina Bay with aggregated rating of 8.5/10.
Review from various users that have stayed in hotel near Marina Bay will help you to choose the perfect hotel easily!
Stayed here few times and we always love it. The location is very near to Marina Square and Suntec Convention. My child loves the play room. All the staff are kind and friendly.
Untuk roomnya oke, luas, bagus. Lokasi strategis, dekat merlion park, clarke quay yang cuma jalan kaki. Dekat ke chinatown juga. Transportasi disekitar juga bisa diakses oleh Bus, MRT dan Taxi. Yg kurang bagus hanya staff front line aja agak jutek.
While the hotel in general was great - room (premiere marina king) is nice, hotel location very strategic and facilities are well maintained, there are big misunderstanding during the check in. 1. Reception was not communicative during check in and they downgraded my room reservation from Premiere to Deluxe (picture attached). Complained the duty manager and it wasted few hours debating until finally we were given our Premiere room. Pan Pacific front desk including the duty manager is not apologizing sincerely for the downgrade but they give lots of reasoning and being arrogantly rude. Not the kind of service expected from a 5 star hotel. 2. Traveloka stated the room (Premiere) is including bathtub while in actual there is none. This is misleading and the hotel cannot do anything and asked us to ask to Traveloka for explanation. Picture of the promo/ad attached. For 2k SGD that I paid for this hotel, surely will not coming back for the front desk service is barely there.
The room has ample space and very good design. Upgrade to suite is very expensive. Although club service located in the same floor, we are not allowed to use them unless we pay extra charges (a bit too much!).