It’s my first time visit melbourne and City square is a great way for your first stay. It close to every thing and the man at the reception is very helpful. The room is not that new but It have everything you need, it can put my 2 large luggage and still have a space. Airport skybus pick-up and drop-off are about 2 minute walking, it so easy if you have a large luggage.
The staff were friendly and personable which made the stay at the yti garden hotel much more pleasurable and stress free. Also the rooms were kept in good condition. Overall, it was a pleasant stay and we definitely considering yti garden hotel again for our next trip to melbourne!
Bad service at the reception! No one pick up my phone when I try to call for make up room. When I came down, they were actually just do nothing! Requesting for make up room, but they don't do that and let my room dirty for 2 days! The next day when they clean the room, they just left the dirty glass and only change the bed sheet. Nothing else! This will be my first and last time to stay at Mercure Southbank Mercure. Reception is not helpful at all!
Excellent, close to Yara river, DFO, sunset view, restaurants, hang out places, convention centre (MECC) and Crown. The hotel so clean and comfort, services excellent.