The poor experience when staying 2 nights at Hoa De Nhat Hotel. I booked family room with 2 bedrooms through app. I read the facilities that the hotel has hot water, but my booked room did not have hot water. So, 2 my daughters could not take a bath in the first night. It 's so tired. I said with the receptionist about that but she didn't give me any solutions or change to new rooms. I paid full price and did not receive the good service. On the second day, no one comes to fix the hot water for us. When I asked the receptionist about the hot water in room, she said me that it was OK. But, it 's no hot water when I checked. I called her and complained. What 's the fucking service in Hoa De Nhat Hotel. The room 505 is very bad, no hot water, and the fucking sound in night, very noisy.