Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.
I'm very disappointed since the hotel room I stayed smelly and the bathroom condition very old and low maintenance. On the website shows four stars hotel but the actual hotel totally opposite. I will not recommend my friends or family to stay there until the hotel can do refurbishment or short the hotel internal issues out.
Easy check. In and check out. The staffs are friendly and helpful. The breakfast are so so. But the room are clean and spacious. Can be considered as budgeted hotel.
A slight under my expectations with the star and rate. The breakfast options was limited and a bit bland. The bed feel worn out and no longer firm. The staffs were okay
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