Drop by for a night stay before off to Cherating the next day. Parked at L1 which has direct pathway to Lobby area. Don't forget bring you TnG card for validation at reception before going out (To get free parking). Check-in took a bit while as there was a queue. Wish you could do online check-in system like Doubletree by hilton for members, hassle free check-in and check-out. And don't take deposit anymore as even 5-6 stars hotels I had been to don't practice that since room had been fully paid. Deposit must be in cash or credit card only, RM200 ya. Please make sure you guys have it. The best thing about this hotel are as follows:- Opposite two well known mall in Kuantan city area (East Coast Mall and Kuantan City Mall). All you want is here for shopping and eatery. Cinemas too. So you won't get bored even if alone.- Breakfast by hotel is suprisingly great in taste and abundant of choices.- Clean, tidy and look better on the inside although outside building looks like an office. Setback that can be improve:- Not fully soundproof, can still hear kids voices from room besides ours. Bring ears plug-in if you are a sensitive.- a lot of families with kids, so bear in mind if you a peace and quiet, try asking for room that is not nearby them (if possible).- Deposit of RM200 is absurb. Mandarin Oriental, Majestic, etc have not been taking any since covid. Please revise your policy. Other than the above, all is well. First time stay here, wanted to give it a try to see the level of hospitality and service provided in order to compare with other hotels of same star 😊.