I had arrived at 14:40 the check in time written was 14:00. They did not have my room ready and the check in process was made unbelievably slow. I have stayed in other Best Western outlets and have never had this problem. Very unprofessional service an apology without any form of compensation is worthless.
Nice place to stay for exploring northern part of jakarta (I. E. Ancol/dufan/pik/etc.). Only missing thing is smart TV (if you prefer to be in the room for your stay)