The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.
Their staff is very nice and helpful. My son got sick in midnight and the staff offered me to take my son to the hospital. Facility, the bed is really comfortable. Breakfast is okay.
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back
The room was good enough, it just a little bit noisy when you get the top floor. However, the breakfast serves very well, tasty with many variant menu that you can choose.
The second time I stayed at Batiqa. The first one is for business and this time for exploring Surabaya. Overall so great! The staff at the lobby was very helpful in handling my problem with the room key. And of course, the food at the rooftop is awesome! Especially the Nasi Goreng Batiqa 🔥 Very recommended! Shoutout to staff Kak Rizky from FnB department, very helpful and so nice at the same time.
Very nice place, nice services. One thing for a better future: please inform another guest early when the pool will be closed by others who served for wedding, etc. So they will not be disappointed for the weekend with their family. Other things. Best!
The hotel is great for a short escape. The location is very strategic, the room is wide and clean, the service is excellent! They gave me a non-smoking room as I requested and I am so grateful for that. And what great next is that they gave guests a reusable and refilled water bottle and glasses so that no plastic wasted. Go Green!
Place better than we thought. Service so great too. Place very strategic. So nice. Recommended. Beautiful interior and the excellent staff makes me want to come again Surabaya. Thank you for giving us great offer and introduce us to Ayola! We are satisfied customers.
xoxo
Good: 1. Near to the mobile phone sales center. 2. Hotel easy to find. 3. The staff and receptionist are also friendly. 4. Actually the hotel isbalso comfortable and not noisy. 5. Breakfast is good, tasty and interesting even the menu is provided at a modest level. Less: Limited parking space for customers who bring lots of vehicles. This hotel is highly recommended for staying in the Surabaya. The price of staying at the hotel is relatively affordable for travelers. Thank You.
Our stay in Aston inn Jemursari was good, love everything about it, the service, the food, but one slight issue. The design of their bathroom is a bit off that makes your bathroom flooded after shower.