The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.
Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.
The room was good enough, it just a little bit noisy when you get the top floor. However, the breakfast serves very well, tasty with many variant menu that you can choose.
Very near to toll road. Suitable for transit when on road trip with surabaya as transit city. fast check in service and fast check out. Below have coffee shop and fast food, quite convenient.
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back
The hotel is great for a short escape. The location is very strategic, the room is wide and clean, the service is excellent! They gave me a non-smoking room as I requested and I am so grateful for that. And what great next is that they gave guests a reusable and refilled water bottle and glasses so that no plastic wasted. Go Green!
The second time I stayed at Batiqa. The first one is for business and this time for exploring Surabaya. Overall so great! The staff at the lobby was very helpful in handling my problem with the room key. And of course, the food at the rooftop is awesome! Especially the Nasi Goreng Batiqa 🔥 Very recommended! Shoutout to staff Kak Rizky from FnB department, very helpful and so nice at the same time.
I really enjoyed staying at this hotel. the room facilities are very good and the service friendly. the place is quite strategic, in a city that can be reached from any direction. I highly recommend friends and relatives to stay and enjoy a vacation in this hotel.
Great price to value, the location is near from the heart of the city and the governmental office, the services are good especially Mr. Alvin that helps me check in. Overall, good experience.
Their food taste mid, they don't have a proper dinning hall, the variation of food is also not good, the fruit not fresh. When I arrived the chicken is out, and I have to ask before they send new chicken and it doesn't taste fresh.
Very spacious and near by everything also staff very helpful. Clean and nice to have microwave and refrigerator also have work space big table plus connecting door very helpful for the family.
Very helpful staff, spacious room (even for three people). Working water heater. Our room was cleaned every day. Food was delicious, albeit not much of a variety. It 's no doubt that I'll stay here in the future.