Best Hotels in Surabaya, Indonesia

Staying at bumi surabaya city resort issa great choice! Near from tp, located in the city center, good services, great food & restaurants, the cleanliness is very good. Even the atmosphere so nice, feel like not being in Surabaya, bcss in there are lots of trees in the hotel, the air is fresh and beautiful 🤩 highly recommended to staying at here! Soon I'll come back here again, super love <3

Very satisfying staycay! Large room, clean and tidy. Breakfast was great, quite vary. Swimming pool's water was warm in the noon. 9/10 experience!

Thank you vasa for became very helpful and give my family outstanding staycation experience.🥰

One of the best new hotel. The staff was very friendly and amazingly some of them asked my name and everytime I met them they called me with my name. It was a great effort. The food taste was standard for 5 star hotel (I tried in room dining and makan kitchen) but the portion was so great. This is the first time I ate in room dining in hotel and really full. The breakfast is really complete most of everything was there except smoked salmon (but its okay it just my preference). The room was spacious. I was not stay at suite but the room was spacious. The amanities was great, but it supose to have pairs of everything since my booking is for 2 pax. But I only have one and need to request (but they just came right away). Location was great. At the city center. Near with local street food and mall. Definitely will come back again.

Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.

Excellent and very friendly staffs, specially the lady at the check in counter, on duty in the afternoon around 3-4 PM.

Excellent short stay, perfect and clean room with very warm team. Highly recommended

The best ever hotel in surabaya. Family trip for 3 nights. Clean hotel, comfort room, nice staffs, awesome breakfast. Nice view.

Good service, fast and friendly check in, good food and friendly restaurant staffs, the room is clean and spacious. Bed is comfortable.

We had a pleasure stay because the room exceeded our expectations. The complete modern facilities, cleanliness, vibes, security, staffs are doing their best job. We felt like home during our stay, we have all we need, I can cook and eat whatever I wanted, the bed is large and comfy, each lighting are adjustable, even the bathroom’s air conditioner can be set without interrupting main AC, the hot water always runs smoothly and we have Superindo just a walk away to buy our needs easily. The security guards even helped me crossing the busy road. I would definitely book an executive room again someday.

Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.

I stayed for the new years eve. I searched for available hotels near the city center two days before, and found some good deals in Majapahit Hotels. The reservation went fast, I got great service from the receptionists and staffs. The strategic location was perfect for spending joyful event, without feeling disturbed because the room location was quiet far from the festival. The room was huge and comfortable, with beautiful and classic design, equipped with beautiful bathroom with shower and bathtub. I went swimming, Jacuzzi, and sauna. The breakfast was nice, with wide range of choice from local and international menus. The checkout process went fast. Generally speaking, it was worth the price to stay at this 5-stars and historical hotel.