Luxury Hotels in Surabaya, Indonesia

Staying at bumi surabaya city resort issa great choice! Near from tp, located in the city center, good services, great food & restaurants, the cleanliness is very good. Even the atmosphere so nice, feel like not being in Surabaya, bcss in there are lots of trees in the hotel, the air is fresh and beautiful 🤩 highly recommended to staying at here! Soon I'll come back here again, super love <3

Very satisfying staycay! Large room, clean and tidy. Breakfast was great, quite vary. Swimming pool's water was warm in the noon. 9/10 experience!

Thank you vasa for became very helpful and give my family outstanding staycation experience.🥰

Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.

Excellent and very friendly staffs, specially the lady at the check in counter, on duty in the afternoon around 3-4 PM.

Excellent short stay, perfect and clean room with very warm team. Highly recommended

The best ever hotel in surabaya. Family trip for 3 nights. Clean hotel, comfort room, nice staffs, awesome breakfast. Nice view.

Good service, fast and friendly check in, good food and friendly restaurant staffs, the room is clean and spacious. Bed is comfortable.

We had a pleasure stay because the room exceeded our expectations. The complete modern facilities, cleanliness, vibes, security, staffs are doing their best job. We felt like home during our stay, we have all we need, I can cook and eat whatever I wanted, the bed is large and comfy, each lighting are adjustable, even the bathroom’s air conditioner can be set without interrupting main AC, the hot water always runs smoothly and we have Superindo just a walk away to buy our needs easily. The security guards even helped me crossing the busy road. I would definitely book an executive room again someday.

Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.

I stayed for the new years eve. I searched for available hotels near the city center two days before, and found some good deals in Majapahit Hotels. The reservation went fast, I got great service from the receptionists and staffs. The strategic location was perfect for spending joyful event, without feeling disturbed because the room location was quiet far from the festival. The room was huge and comfortable, with beautiful and classic design, equipped with beautiful bathroom with shower and bathtub. I went swimming, Jacuzzi, and sauna. The breakfast was nice, with wide range of choice from local and international menus. The checkout process went fast. Generally speaking, it was worth the price to stay at this 5-stars and historical hotel.

Nice hotel. Clean and comfy rooms with bright colors. Easy to check in no need to pay deposit. Easy to using wifi. Good service. I got the free upgrade room with the promo price from app! A living room with city views, a minibar with mini fridge, a toilet, a master bedroom, a large bathroom with separated closet and shower room completed with bathtub. Many power sockets, functional lamps, 2 TV, functional towels, completed with bolsters, a bath salt, 2 pairs of comfy sandals, 4pcs tea and coffee compliments, a weight measure, a hairdryer, locker, and bath clothes also. always like to the pay attentions for details and decorated towels also on the bed. Nice pools views and breakfast rooms also. Recommended to come back again to stays here💖

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.

The price is affordable. Room is clean, near to highway. Staff are friendly. Love to stay here again.

I had the pleasure of staying at Four Points Hotel in Pakuwon, Surabaya, two weeks ago, and I can confidently say that it was an experience worth cherishing. Located in the prime area of Pakuwon, the hotel's convenient location was just the beginning of an exceptional stay. From the moment I stepped into the hotel, I was greeted by an atmosphere of sophistication and warmth. The staff at Four Points Hotel are exceptionally friendly and attentive, making me feel like a valued guest from the get-go. The highlight of my stay undoubtedly revolved around the dining experience at Djaman Doeloe Reesto & Bar. This in-house restaurant not only offered an inclusive breakfast and dinner option but also treated me to an array of culinary delights that left me speechless. The variety of dishes catered to every palate, ensuring that there was something for everyone. The fusion of traditional Indonesian flavors with modern twists was a treat for my taste buds. Chef Hidayat's culinary prowess shone through in every dish. The attention to detail, presentation, and use of fresh ingredients were evident in every bite. The standout flavors and innovative menu choices truly set Djaman Doeloe Reesto & Bar apart as a culinary gem within the hotel. As for the accommodation, Four Points Hotel lives up to its 4-star rating. My room was well-appointed, comfortable, and designed with a modern touch. The amenities provided made my stay even more enjoyable, and the attention to cleanliness and comfort was evident throughout the room. The location of the hotel in Pakuwon is undoubtedly an advantage. Situated in a prime area of Surabaya, it offers easy access to various attractions, shopping centers, and entertainment options, making it a convenient choice for both leisure and business travelers. I cannot express enough how the combination of a top-notch dining experience, comfortable accommodation, and prime location made my stay at Four Points Hotel memorable. The staff's dedication to providing exceptional service and the culinary genius of Chef Hidayat truly make this hotel stand out. In conclusion, if you're seeking a luxurious and unforgettable stay in Surabaya, I wholeheartedly recommend Four Points Hotel. Whether you're indulging in a remarkable dining experience at Djaman Doeloe Reesto & Bar or enjoying the comfort of their well-appointed rooms, this hotel promises an experience that is second to none. Thank you, Four Points Hotel, for making my visit a truly remarkable one. I look forward to returning in the future!

One of the best new hotel. The staff was very friendly and amazingly some of them asked my name and everytime I met them they called me with my name. It was a great effort. The food taste was standard for 5 star hotel (I tried in room dining and makan kitchen) but the portion was so great. This is the first time I ate in room dining in hotel and really full. The breakfast is really complete most of everything was there except smoked salmon (but its okay it just my preference). The room was spacious. I was not stay at suite but the room was spacious. The amanities was great, but it supose to have pairs of everything since my booking is for 2 pax. But I only have one and need to request (but they just came right away). Location was great. At the city center. Near with local street food and mall. Definitely will come back again.

Super clean, great place, comfy, warm interior dominant golden 😻, good & healthy food like 5 stars (cheap for extra breakfast), view amazing peak mountain, happy weekend in here. Thank you soo much 🌼

This 60m2 hotel room was more than enough for 4 of us. The food was great and the staff is friendliest. The ambience of in house garden was so relieving.

Best place for travelling in Surabaya, near from interesting places.

The hotel is clean and spacious. The gym is opened 24 hours but you need to get the reception to open the room. They have self washing machine together with the dryer which is very convenience. Reception and staff is very friendly and helpful. Just a little bit slow with the wi-fi. Overall the hotel has extended a great service and great value of money, will definitely come back next time.

The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.

Very near to toll road. Suitable for transit when on road trip with surabaya as transit city. fast check in service and fast check out. Below have coffee shop and fast food, quite convenient.

Clean and affordable room with decent service and good staff. Mega and Steven are two very commendable staff in their dedication to servicing my personal needs and wants with their amiable attitude and diligence.

This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back

Grand Dafam Signature Surabaya is located at kayoon street, near Submarine monument, delta plaza, hokky supermarket, and the best branch of warung bu kris. In my opinion, it has a 5-star interior class because the design really looks luxurious. Upon entering the hotel, we first dropped our luggage at the drop-off and then proceeded to the parking lot. The parking lot actually can accommodate a lot of cars, it's just that that day was full because there was an event. The check-in process was no problem and fast, given 2 room keys. The lobby interior is very charming with a touch of dark, grey and gold colour combinations. The building materials used are also quite expensive. We used the elevator to get to our room. The corridor is too dark so the interior is not highlighted. I hope they can add some downlight lighting. Entering the room, it turns out that the key has been given in the key tag so the room is already cold and very comfortable. The rooms are quite spacious, the interior is dominant in wood and grey colours and the facilities are quite complete. The honeymoon set request was granted, and given an elephant art towel and a strawberry cake slice (thank you Grand Dafam). The room is quite clean, unfortunately, there is one spot on our bedside table where dry watermarks have not been cleaned. Mattress size is 2x2 meters with a bed runner, 2 pillows, 2 bolsters and 2 decorative pillows. The mattress was in excellent condition and very comfortable to use so we could rest well. The floor uses granite tiles but the mattress area is equipped with carpet so that when you get out of bed your feet stay warm. Rooms are equipped with armchairs, comfortable chairs and work desks Minibar, TV with HDMI port, SDB, alarm clock, slipper, laundry bag, and a luggage rack. Complimentary 2 bottles of drinking water, tea sachets and coffee are also provided. The bathroom is not too spacious but has a travertine colour with good ambience lighting. The shower is only a hand shower without a rain shower. There is a see-through glass in the room but it is equipped with a roller blind for cover. The amenities of Budi Jaya's production and the packaging are very elegant in black and gold. Other facilities include a semi-indoor semi-outdoor swimming pool of sufficient size, a very minimalist kids club, a podium with synthetic grass, a gym with complete equipment with a life fitness brand but locked, and a restaurant that is quite spacious with a luxury interior. What's even more surprising is that the emergency stairs are painted with a peacock motif. Breakfast is served as a buffet with service hours from 06.00 to 10. It's not difficult to get a seat because the restaurant has a lot of seating. In my opinion, the food variants are complete even for 5 stars and the taste is very suitable for my tongue, especially the Asian food. The types of food include Fresh juice and healthy drink, chilled juice and infused water, coffee and tea, slice fruit, salad bar, buffet line (fried rice with sausage, fried vermicelli, stir-fried long beans, green chilli chicken, fish with sambal match, various chilli sauces, various crackers, Indomie, sausage and egg corner, porridge, western food (potatoes, tomatoes, beans), yellow rice, gluten chicken soup, bakery pastry, French toast, ice cream, cookies, cereal, Madura porridge, pudding.

I'm always like to stay at elmi hotel, clean, friendly staff, awesome breakfast, also coffee shop

Room is large enough, clean, good view, green parking area. But we need the waste water is not stagnant in the bathroom floor.

Very nice place, nice services. One thing for a better future: please inform another guest early when the pool will be closed by others who served for wedding, etc. So they will not be disappointed for the weekend with their family. Other things. Best!

Good, nice and great experience

Service was great. Helpful and hardworking staffs. Pak Beny gave us special cake for our stay. Delicious breakfast, especially their fried rice. It's our second stay at Harris Satelit and they're still impressive.

The rooms are large and comfortable. Feels like at my own home...

clean and comfy room, beautiful swimming pool, good location, and delicious food. thank you ! ❤️

Great Hotel. Great Ambience. Great Staff. Great Hospitality. Keep up the Good Work Inna Simpang 💪

Good hotel. 4 star hotel. Good room, New hotel, breakfast also good. Pool very good. I stay there everytime go to surabaya city. Already 5 times stay at this hotel

It was an awesome experience to spend my new year holiday in this 18th floor hotel room for 4d3n. That was so high, I can see Suramadu and queue of cars at entrance of Tunjungan Plaza from my large window. I have no complain for my room and the bathroom. The 100k laundry for 12 peices was cheap and helpful. Just fyi, the phone in the room is unable to make an outgoing call but you can use the phone in the lobby by asking the front desk. The breakfast was various, they serve a traditional and western menu, I love their traditional snack corner so I can try the local food in my short trip right on my breakfast. Thank you Aria Centra and staff for a fabulous hospitality !

Best hotel for family or business trip.

Perfect hotel with comfort and spacious room, clean, relax, good food and affordable rate.

Perfect, no complain. In front of car free day every sunday that makes the hotel, located on the perfect spot. Awesome and always awesome every time went there.

My second visit to the hotel. The room is spacious, comfy and clean. Very friendly and professional guest relation. Not a fan of their breakfast but overall we had a nice experience. Will definitely stay here again.